Terms of Service

1. Agreement to These Terms

These Terms of Service ("Terms") are a binding agreement between you and Techdcrypt Services Private Limited, a company incorporated in India with its registered office at C/O Dinesh Prasad Srivastava, Sadhu Chowk, Sareya, Gopalganj, Bihar 841420, India ("Zitlee", "we", "us" or "our"). They govern your access to and use of zitlee.com and all related websites, applications, content and features (together, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy and Cookie Policy, which are incorporated by reference. If you do not agree, you may not use the Services.

If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" means both you and that organisation.

2. Eligibility

You may use the Services only if:

• You are at least 16 years old, or older if your country requires it
• If you are under 18, you have the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf
• You are not barred from using the Services under the laws of your country or any applicable sanctions or export control regime
• Your account has not previously been suspended or terminated by us

Zitlee is an interview intelligence and career research platform. Depending on the features available to you, the Services may include:

• Candidate-reported interview experiences, rounds, questions and timelines
• Company and role research pages
• AI search grounded in our archive of interview reports, with citations
• Resume upload and matching against live job openings
• AI-assisted mock interviews and feedback
• An in-browser code editor for practice
• Job discovery, bookmarks and outreach research

Zitlee is a research and preparation tool. We are not an employer, a recruiter, an employment agency or a staffing firm. We are not a party to any application, interview, offer or employment relationship between you and any organisation. The Services are general-purpose and are not designed to meet the requirements of regulated frameworks such as HIPAA, GLBA or FISMA.

4. Your Account

Some features require an account, which you create by signing in with Google. You agree to:

• Provide accurate, current and complete information
• Keep your information up to date
• Maintain the security of the Google account you sign in with
• Accept responsibility for all activity that occurs under your account
• Notify us immediately at support@zitlee.com of any unauthorised use

One person may hold one account. You may not share, sell, transfer or licence your account, and you may not create an account by automated means. We may reclaim usernames or refuse registration at our discretion.

Parts of the Services use artificial intelligence, including AI search, resume matching, mock interviews and summaries. You acknowledge and agree that:

• AI output is generated automatically and may be inaccurate, incomplete, outdated or misleading, even when it is presented with citations
• Output is provided for information and preparation only. It is not career, legal, financial, immigration or professional advice
• You are responsible for verifying anything you rely on, including company details, salary figures, job requirements and interview formats
• Identical or similar output may be generated for other users, so we make no claim that output is unique to you
• You must not present AI output as your own original work where doing so would breach the rules of an employer, examination body or educational institution
• Content you submit to AI features is processed by our AI service providers as described in our Privacy Policy

Zitlee does not guarantee any interview, offer, job placement, salary outcome or employment result of any kind.

Parts of the Services are free. Where we offer paid plans, the following applies:

• Prices are shown at the point of purchase and may be quoted in your local currency or in US dollars. You are responsible for any taxes, duties, bank or currency conversion charges applicable in your country
• Payments are handled by third-party payment processors. We do not store your full card details
• Subscriptions renew automatically at the end of each billing period at the then-current price, until you cancel. By subscribing you authorise these recurring charges without needing to approve each one
• You may cancel at any time from your account settings or by emailing support@zitlee.com. Cancellation takes effect at the end of the current billing period, and you keep access until then
• All sales are final and no refund will be issued, except where a refund is required by the mandatory consumer law that applies to you. We encourage you to use the free features first so you can make an informed decision
• We may correct pricing errors, change prices on notice, and refuse or cancel any order

If you are a consumer in the European Union or the United Kingdom, you have a statutory right to withdraw from a purchase within 14 days. By starting to use a digital service immediately, you ask us to begin performance during that period and acknowledge that you lose the right of withdrawal once the service has been fully performed. Nothing in these Terms limits any non-waivable statutory right you have as a consumer.

Ownership and licence

You keep all rights you have in the content you submit, including interview reports, resumes, code and mock interview answers ("User Content"). You grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt, translate, publish and display your User Content for the purpose of operating, improving and promoting the Services. This licence ends when you delete the content or your account, except for content already shared publicly or retained in anonymised form, and except where we must keep a copy to comply with law.

Your warranties

You represent and warrant that:

• You own or have all rights necessary to submit the content
• The content is accurate to the best of your knowledge and not misleading or fabricated
• The content does not infringe anyone's intellectual property, privacy or other rights, and is not defamatory, harassing or unlawful

Confidentiality when reporting interviews

You are solely responsible for ensuring that anything you share about an interview does not breach a non-disclosure agreement, employment contract, confidentiality obligation or company policy you are bound by. Do not post trade secrets, verbatim proprietary assessment materials, internal documents, or the personal details of interviewers or other individuals. We may remove any content that appears to breach this section.

You agree not to:

• Use the Services in violation of any applicable law or regulation
• Scrape, crawl, spider, harvest, or use any bot, script or automated means to extract data from the Services, or systematically download our content
• Copy, resell, sublicense, redistribute or build a competing product or dataset from our content
• Use contact information found through the Services for spam, bulk messaging, or any purpose other than legitimate, individual professional outreach
• Post fabricated interview reports, fake profiles or deliberately false information
• Impersonate Zitlee, our staff, an employer, a recruiter or any other person
• Reverse engineer, decompile or attempt to derive the source code or models behind the Services
• Probe, scan or test the vulnerability of our systems, circumvent rate limits, authentication or other security measures
• Upload viruses, malware or any code designed to disrupt or damage the Services
• Harass, threaten, defame or harm another user or any third party
• Frame or mirror the Services, or remove any proprietary notices
• Interfere with, overload or disrupt the Services or their infrastructure

Job listings, company information and links shown in the Services come from employers, public sources and third-party providers. We do not create, endorse or verify them.

• Listings may be inaccurate, out of date, already filled, or removed without notice
• Any application you make, and any dealings you have with an employer, are solely between you and that employer
• We are not responsible for hiring decisions, interview conduct, offers, compensation or the accuracy of any employer's statements
• Be cautious of recruitment fraud. We will never ask you to pay a fee to apply for a job. Report suspicious listings to support@zitlee.com
• Third-party websites you reach through the Services are governed by their own terms and privacy policies

10. Intellectual Property and Copyright

The Services and all content other than User Content, including software, text, design, graphics, databases, compilations and the Zitlee name and logo, are owned by Techdcrypt Services Private Limited or its licensors and are protected by copyright, trademark, database and other laws worldwide. We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Services for your own personal, non-commercial career preparation. All rights not expressly granted are reserved.

If you believe content on the Services infringes your copyright, send a notice to support@zitlee.com identifying the work, the material you say infringes it and its location, your contact details, a statement of good-faith belief that the use is unauthorised, and a statement that the information is accurate. We will investigate and remove infringing material, and we terminate the accounts of repeat infringers. Knowingly making a material misrepresentation may expose you to liability.

11. Availability, Changes and Interruptions

• We do not guarantee that the Services will be available at all times or without interruption
• We may modify, suspend or discontinue any part of the Services at any time
• We may impose usage limits or restrict access to certain features
• Maintenance, upgrades and third-party outages may affect availability
• We may correct errors, inaccuracies and omissions at any time without notice

We will make reasonable efforts to give notice of significant planned changes, but we are not liable to you for any unavailability, delay or loss of data resulting from them. You are responsible for keeping your own copies of anything important to you.

12. Suspension and Termination

We may suspend or terminate your access to the Services, with or without notice, if you breach these Terms, if we are required to by law, or if we reasonably believe your use creates risk or legal exposure for us or others.

On termination:

• Your right to use the Services ceases immediately
• We may delete your account and associated content, subject to our Privacy Policy
• Any fees already paid are non-refundable, subject to Section 6
• You remain liable for obligations accrued before termination

You may close your account at any time from your account settings or by emailing support@zitlee.com. Sections that by their nature should survive termination, including Sections 7, 10, 13, 14, 15, 16 and 17, will survive.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZITLEE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN PARTICULAR, WE MAKE NO WARRANTY THAT:

• Interview reports, company data, job listings or AI output are accurate, complete or current
• The Services will meet your requirements or expectations
• The Services will be uninterrupted, timely, secure or error-free
• Preparation using the Services will result in an interview, an offer or employment
• Defects will be corrected, or that the Services are free of viruses or harmful components

You use the Services at your own risk. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you, and nothing here limits rights you have under mandatory consumer protection law.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZITLEE AND ITS AFFILIATES, DIRECTORS, EMPLOYEES AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, exemplary or punitive damages
• Loss of profits, revenue, data, goodwill, or anticipated savings
• Loss of a job opportunity, offer, promotion or employment of any kind
• Business interruption or the cost of substitute services
• Any damages arising from your use of, or inability to use, the Services
• The conduct of any employer, recruiter, other user or third party

Our total aggregate liability arising out of or relating to these Terms or the Services shall not exceed the greater of the amount you paid us in the twelve (12) months before the event giving rise to the claim, or one hundred US dollars (US$100).

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under the law that applies to you. If you are a consumer in the EEA or UK, these limitations apply only to the extent permitted by the consumer law of your country of residence.

15. Indemnification

You agree to defend, indemnify and hold harmless Techdcrypt Services Private Limited, its affiliates, officers, directors, employees and agents from any claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising out of or connected with your use of the Services, your User Content, your breach of these Terms, your breach of any confidentiality obligation you owe a third party, or your violation of any law or third-party right. We reserve the right to assume the exclusive defence of any such matter at your expense, and you agree to cooperate with us.

These Terms are governed by the laws of India, without regard to conflict of law rules. Subject to the paragraph below, the courts at Gopalganj, Bihar, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Services.

If you are a consumer: nothing in this section deprives you of the protection of the mandatory laws of the country where you live, or of your right to bring proceedings in the courts of that country. Consumers in the European Union may also use the European Commission's Online Dispute Resolution platform.

Before filing a claim, you agree to contact us at support@zitlee.com and give us 30 days to resolve the matter informally. Any claim must be brought within one (1) year after it arises, unless your local law requires a longer period.

17. International Use

We operate the Services from India and make no representation that they are appropriate or available in every country. If you access the Services from outside India, you do so on your own initiative and are responsible for complying with your local laws, including any laws on data protection, confidentiality and the export of technology.

Your information may be transferred to and processed in countries other than your own, as described in our Privacy Policy. These Terms are written in English; any translation is provided for convenience, and the English version prevails in case of conflict.

18. Electronic Communications

By using the Services you consent to receive communications from us electronically, by email and through in-product notices, and you agree that such communications satisfy any legal requirement that a communication be in writing. You also agree that your electronic acceptance of these Terms has the same effect as a handwritten signature. You may opt out of marketing emails at any time; service and account emails will continue while your account is open.

19. General

• Entire agreement: these Terms, with the Privacy Policy and Cookie Policy, are the entire agreement between us on this subject
• Severability: if any provision is held unenforceable, the rest remains in force
• No waiver: our failure to enforce a provision is not a waiver of it
• Assignment: you may not assign these Terms without our written consent. We may assign them to an affiliate or successor
• No agency: nothing here creates a partnership, joint venture, employment or agency relationship between us
• Force majeure: neither party is liable for failures caused by events beyond its reasonable control

20. Changes to These Terms

We may modify these Terms at any time. If a revision is material, we will give at least 30 days' notice before it takes effect, by posting on this page and, where we have your email address, by email. Continuing to use the Services after the effective date means you accept the revised Terms. If you do not accept them, you should stop using the Services and close your account before that date.